Adoption Rate

Adoption rate in AI programs is the percentage of employees who are actively using AI tools on a regular basis — typically defined as at least once per week. Adoption rate is the leading indicator for all downstream AI value: if people aren't using the tools, no time is saved, no output improves, no ROI is generated. Target adoption rates for a well-run program: 70% weekly active users at 30 days, 80%+ at 60 days.

Below 50% at 30 days is a signal to investigate — something in the approach, the tools, or the support structure is creating friction that needs to be addressed.