AI Literacy

AI literacy is the ability to understand what AI tools can and cannot do, use them effectively for relevant tasks, and think critically about their outputs. It's not about knowing how to build AI — it's about knowing how to use it well. For most business employees, AI literacy means: understanding the basics of how LLMs work (including their limitations), being able to write effective prompts, knowing when to trust AI output and when to verify it, and continuously discovering new use cases relevant to their role.